Privacy Policy

Hard Candy Fitness, LLC respects your concerns about privacy. This policy is intended to ensure your information is handled in a safe and responsible manner. As we continue to evolve our web site and incorporate new technologies to improve communication, our policies may change. We encourage you to refer to this policy on an ongoing basis to stay abreast of our most current Privacy Policy practices.

Information Collected

Currently, Hard Candy Fitness, LLC gathers information (such as name, e-mail address and zip code) strictly for contact purposes when users opt to fill out an e-mail submission form to inquire about our company and about membership.  In some cases we ask for other optional information including additional contact information and certain demographic information (such as phone number and gender).

Use of Information

We may use your information to communicate special offers, promotions and information about our company and affiliates to you via email. If you do not wish to receive these emails you will have the option to opt out of future mailings (see the section below). We may also use your information to compile usage statistics and other data regarding the use of the web site services. We will not share your personally identifiable information with third parties, outside of the limited circumstances referenced herein and in the Hard Candy Fitness, LLC’s Terms of Use policy. We may, however, share with partners aggregated statistical data that includes users’ demographic information but does not identify them. We reserve the right to provide any and all such aggregated and non-individually identifiable data to third parties. Your information may be used by our agents, including other companies and individuals who are hired by Hard Candy Fitness, LLC to perform functions on its behalf. Such agents have access to personal information needed to perform their functions, but may not use it for other purposes. Hard Candy Fitness, LLC shall release personal information when such a release is necessary to comply with law; enforce or apply Hard Candy Fitness, LLC’s Terms of Use and other agreements; or protect the rights, property, or safety of Hard Candy Fitness, LLC., our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

Opt-Out Provisions

Hard Candy Fitness, LLC collects email information to provide a more personalized and relevant experience.  If you give us your email address on the web site, when you inquire about membership, we will send you emails about exclusive offers, news at Hard Candy Fitness, LLC and new club openings.  If you have previously opted out of receiving emails from us, providing updated information will act as rescission of that opt-out. If you want to opt-out of receiving promotional emails, simply click on the unsubscribe link located on the bottom of all of our emails. Although we strive to update our email list as frequently as possible, you might receive another contact before we are able to remove you.  Please note that you will continue to receive Hard Candy Fitness- related communications as it pertains to your member account.  Hard Candy Fitness, LLC may use any of your contact information held on file (including Email, Mailing, Phone & Fax) to communicate with you in relation to day to day administrative activities, such as freeze requests, online purchases and important service alerts.  Hard Candy Fitness, LLC will never sell or rent your name, e-mail address, or any other personally identifiable information to third-parties.

Cookies

This web site uses cookies.  Cookies are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies make internet-surfing easier for you by saving your preferences while you are at our web site.  The use of cookies is an industry standard – you will find them at most major web sites. Generally, by showing how and when users can use a web site, cookies help to determine which areas of a given web site are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.

We use the information from cookies to provide services better tailored to our users’ needs. Hard Candy Fitness, LLC has two primary uses for its cookies.  First, we use them to specify unique preferences.  Secondly, we use cookies to track user trends and patterns. This helps us better understand and improve areas of the Hard Candy Fitness, LLC service that our users find valuable.  Information from cookies is sometimes used for customer support purposes. 

While both of these activities depend on the use of a cookie, visitors to the Hard Candy Fitness web site always have the option of disabling cookies via their browser preferences.  You can reset your browser to refuse all cookies or indicate when a cookie is being sent.

IP Addresses

An IP address is a number that is automatically assigned to your computer whenever you are surfing the internet. Web servers -- the big computers that "serve up" web pages -- automatically identify your computer by its IP address.  Hard Candy Fitness collects IP addresses for the purposes of system administration and to audit the use of our web site.  We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our Terms of Use or to protect our service, web site, customers or others.

Children

When we collect information for membership inquiry purposes, users are informed they must be at least 18 years of age or have parental consent to provide personally identifying information to us. We encourage parents to monitor children's Internet use to keep them safe while navigating this web site and all other areas of the Internet. 

External Links

While this site may contain links to other sites, please note that when you click on one of these links, you are ‘clicking’ away from Hard Candy Fitness, LLC’s web site to another web site.  This includes, but is not limited to, all affiliate and licensee web sites. Hard Candy Fitness LLC does not own, administer, or control any part of these web sites.  ]We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.  We are not responsible for the privacy practices or the content of such web sites.

If you have questions regarding our Privacy Policy, other areas of our web site or our clubs, please contact us. Your feedback is always welcome and appreciated.